+1(844)512-2050 Lufthansa Airlines flight cancellation policy

November 30, 2021

 

+1(844)512-2050 Lufthansa Airlines flight cancellation policy

+1(844)512-2050 Lufthansa Flight Cancellation Number, Lufthansa Cancellation Policy

+1(844)512-2050 Lufthansa Flight Cancellation Phone Number, Lufthansa Airlines Cancellation Policy

Lufthansa Cancellation Policy

If your travel plans suddenly change, Lufthansa allows you to cancel your flight up to 24 hours before your journey.  If you’re holding a fully refundable ticket, no cancellation charges will apply. If you’re holding a non-refundable ticket, Iberia Airlines cancellation policy will not permit cancellations.

However, in some situations, even non-refundable tickets qualify for a full refund. The conditions under which they do are listed below.

·         Cancellations within 24 hours of booking for flights departing after 7 days or more qualify for a full refund and apply to all types of fares.

·         Flights cancelled by Lufthansa qualify for a full refund.

·         Flight delays qualify for a full refund if the flight is delayed by:

·         Refundable tickets qualify for a refund.

·         Flights or trips impacted by COVID-19 qualify for a full refund.

·         Boarding denials on confirmed reservations qualify for a full refund.

·         Flight cancellations due to special circumstances that prevent a passenger from catching a flight may qualify for a full refund—such as the death or serious illness—subject to documentary evidence and Lufthansa agreeing to it.

·         More than 2 hours if triggered by an irregularity more than 1 day before departure.

·         More than 5 hours if triggered by an irregularity on the day of departure.

The Lufthansa cancellation policy states that in all other scenarios, you will be charged a cancellation fee, subject to the fare conditions on your ticket.

Lufthansa 24-Hour Cancellation Policy

Lufthansa’s 24-hour cancellation policy allows you to cancel your flight and get a full refund if:

·         You cancel within 24 hours of purchasing, and

·         Your flight’s departure date is at least 7 days later

Lufthansa’s 24-hour cancellation policy applies to all types of tickets—including non-refundable fares.  Remember, to qualify for a refund, you must meet both the conditions stated above, i.e., cancel your flight within 1 day (24 hours) of booking and your departure date must be at least 7 days ahead. If you don’t meet both these conditions, you will not qualify for a full refund.

Lufthansa Cancellation Policy Due to COVID

·         Under the Lufthansa cancellation policy in response to coronavirus, if your flight was cancelled due to COVID-19, you are entitled to a full refund. If you haven’t applied for a refund yet, you can apply via this link.

·         If your ticket is fully unused, you will be refunded the full amount. If you have used a part of your ticket, you will be refunded the unused portion of your ticket.

·         If your itinerary doesn’t contain any cancelled flights and you want to cancel it, the refund will depend on your fare conditions.

·         If you made a new flight booking up to July 31, 2021, you are allowed to make changes to your booking without being charged a change fee, unless your flight originates from Japan to Europe. Aside from changing the date, you can change your departure and destination airports as well.

Lufthansa Cancellation Policy Due to Death or Serious Illness

Under the Lufthansa cancellation policy, if you are unable to catch a flight because you suddenly fall ill or a close relative dies, you are allowed to change your travel date until you are in a position to travel again. However, a cancellation may not be permitted.

Lufthansa Cancellation Policy—Other Conditions
According to the Lufthansa cancellation policy:

·         Lufthansa cancellations can be made by phone, online, or physically at a ticket office.

·         Lufthansa cancellations can be made online through the website even if you’ve purchased your ticket from a travel agency or a website.

·         You must cancel your flight within the prescribed timeline to be eligible for a refund.

·         If Lufthansa cancelled your flight and you want a refund, you must submit an online refund request for your refund to be processed. However, if you have purchased your ticket from a third party, you must contact them directly for a refund.

Lufthansa Cancellation Fee for Non-Refundable Tickets

Lufthansa cancellation charges for non-refundable tickets will depend on when you cancel your ticket—within 24 hours of booking or after.

Lufthansa Cancellation Fee for ‘Secure your fare’ Options

If you reserve a flight with the ‘Secure you fare’ option and take no action within 48 hours, you will be charged cancellation fee of USD 39.

Lufthansa Cancellation Fee for Award Tickets

If you cancel an award ticket, you will be charged a cancellation fee of ~USD 60.

How to Cancel Lufthansa Flight Booking

You can cancel your Lufthansa flight booking by phone, online, through a ticket office or travel agent.

You can cancel your Lufthansa flight booking online up to 1 day before departure as explained below:

1.    Go to Lufthansa.com

2.    Click on the My Bookings tab
(lower part of your screen)

3.    Enter the following information:

4.    Click on the Find Bookings button
(all refundable bookings will appear in your booking summary)

5.    Select the booking you want to cancel and click on the Cancellation button

6.    Confirm your cancellation

1.    Your first name

2.    Your last name

3.    Your booking code

You can also cancel your Lufthansa flight(s) from the mobile app.

After you cancel your Lufthansa flight booking:

·         Lufthansa will send you a confirmation mail

·         Your flight will be cancelled

·         The refundable amount will be automatically credited to your credit card or bank account (i.e., the account that you used to purchase your ticket)

Note

·         If the online refund is no longer possible, call a Lufthansa Service Center in your area and ask for a refund.

·         If Lufthansa canceled your flight, you will must fill out the ​Refund Form to get a refund.

·         If you purchased your ticket from a travel agency, contact them directly for a refund.  

Lufthansa Refund Policy

The Lufthansa refund policy entitles you to a full refund if:

·         You cancel your flight within 24 hours of booking and your flight’s departure is at least 7 days away.

·         Lufthansa cancels your flight.

·         Lufthansa delays your flight by more than 2 hours due to an irregularity at least 1 day before departure, or by more than 5 hours due to an irregularity on the day of your travel.

·         You have a refundable ticket and you cancel before departure.

·         Lufthansa cancelled your flight due to COVID-19.

·         You had a confirmed booking but were denied boarding.

·         You could not catch your flight due to a sudden illness, or the death of a close family member and can prove it.

Lufthansa Refund Policy—Other Conditions


What else should I know about Lufthansa flight cancellations and refund?

Other important things you should know about Lufthansa’s refund policy are as follows:

·         Per Lufthansa’s refund policy, eligible tickets will be refunded within 7 days if purchased by credit card and within 20 days if purchased by cash or check. However, due to a heavy backlog, the refunds might take longer.

·         If your flight was cancelled by Lufthansa and you want a refund, you must fill out a refund form for the refund to be processed.

·         All refunds will be made to the original form of payment, i.e., payments made by credit card will be returned to the credit card account, and so on.

·         A completely unused tickets that qualifies for a full refund will be fully refunded along with taxes and fees.

·         If you have used a part of your ticket’s itinerary, the unused portion of the ticket’s value will be refunded, along with taxes and fees.

·         If you have requested for a refund by phone, email, or online, do not resubmit your request or it will delay your refund.

Lufthansa Flight Change Policy

 

Can I change my Lufthansa flight?

Per Lufthansa’s new flight change policy (due to COVID-19), all flight tickets can be changed and rebooked free of charge. This includes short-, medium-, and long-haul flights and applies to existing bookings, new bookings, and cancelled flights.

Lufthansa’s flight change policy allows you to rebook your flight ticket as follows:

1.    If one or more of your flights were cancelled, you have the following 2 options:

1.    You can rebook your flight ticket once free of charge

2.    If your flight ticket was issued on or before August 31, 2020

1.    You must book your new flight to the same destination.

2.    You must book within the same travel class.  

3.    You must rebook within the ticket’s validity period (usually 1 year from its date of issue).

4.    To rebook, contact a Lufthansa Service Center or your travel agency.

1.    You can rebook your flight ticket once.

2.    You must rebook latest by May 31, 2021.
(have your ticket number ready).

3.    Your new travel date must be on or before December 31, 2021.

4.    You can change your departure date, travel class, or destination.
(Note. A domestic ticket cannot be changed to international and an international ticket cannot be changed to domestic)

5.    If the new fare is costlier, you must pay up the difference.

6.    To rebook, contact a Lufthansa ​Service Center or your travel agency.

1.    If your flight is not cancelled but you want to rebook, you have the following 2 options:

2.    If your flight ticket was issued after August 31, 2020
Flexible fare conditions will apply, i.e.:

1.    You can change your travel date free of charge.

2.    You can also change your travel class or destination.
(Note. A domestic ticket cannot be changed to international and an international ticket cannot be changed to domestic)

3.    You must change your travel date before the original travel date.

4.    No change fee will apply.

5.    If the new fare is costlier, you must pay up the difference.

6.    You can rebook online via ‘​My Bookings’ or through your travel agent.

1.    If your flight ticket was issued on or before August 31, 2020:

1.    You must change your departure date, travel class, or destination once.
(Note. A domestic ticket cannot be changed to international and an international ticket cannot be changed to domestic)

2.    You must rebook before the original travel date or May 31, 2021, whichever is earlier. If you’re not sure when you want to travel, you can postpone your travel date without committing to a future date—but you must travel latest by December 31, 2021.

3.    If the new fare is costlier, you must pay up the difference.

4.    You can rebook online via ‘My Bookings’ or through your travel agent.

 

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