1(888)303-0478 United airlines toll free number

 How Can I Contact United Airlines?

 

Contacting a company like United Airlines might seem simple enough, but sometimes that depends on what you need. While many transactions and questions can be handled by a phone call or an e-mail, at times a traveler needs to contact an airline to pick up personal property or secure original documents. Unusual circumstances require something more than just an 800 number.

 

TEP 1

Call (800) 589-5582 in the United States or the number of your local United Airlines national office if you are abroad. Note that the number for Canada is (800) 538-2929, and United Airlines maintains special 800 numbers in the United States for customers who prefer to speak Spanish, an Asian language or have hearing impairments. Navigate the automated telephone menu by entering numbers or answering simple questions vocally until you arrive at the correct department, either receiving an automated answer or getting a customer support clerk.

STEP 2

E-mail United Airlines. This is a logical choice if you do not need an immediate answer to an inquiry and do not want to wait on the phone. United Airlines does not publish e-mail addresses for customer service. Instead, those who wish to contact the company by e-mail must visit the Customer Service section of its website, select the correct subject from a pull-down menu ("Baggage Services," "Mileage Plus") and fill out the relevant e-mail form.

STEP 3

Call the local ticketing or baggage office at the airport or in your city, if there is one. For most issues, the local office of United Airlines will refer you to its main call center, but you may be able to collect information about the status of your specific flight, whether your lost bags have turned up and other narrowly local issues through the airport ticketing or baggage office. Choosing this route also sidesteps potentially long waits on with the call center.

STEP 4

Visit the airport or city-based office in person. This might not be as inconvenient as it sounds, since United Airlines maintains city-based offices in many of the major cities it services. United Airlines has an office in downtown Washington, D.C. at 1025 Connecticut Ave. NW, for example, in addition to its airport-based offices. If you can walk or easily drive to such an office, it may be more convenient and quicker than any other option.